FAQs

Considering using Empoweren for your website? Look here for answers to some of the most commonly asked questions.

1. What makes the Empoweren web content management system so search engine friendly?

Many content management systems claim to be search engine friendly simply because they allow your content to be indexed by search engines. Empoweren, on the other hand, was built by search engine marketing professionals who not only integrated a number of features into the system, but who can support it with set up, training, and ongoing maintenance.

12 reasons why we promote Empoweren as an SEO Friendly CMS

2. Do I need to have my site hosted with your company?

Yes. Given the dynamic nature of the web and our desire to continually improve Empoweren, we have found it easier and more cost effective to run sites through our dedicated servers in St. Louis, MO. By doing so we can seamlessly push through patches and system updates through hundreds of sites without taxing our clients' IT departments with system upgrades and enhancements.

3. How much technical knowledge do I need to posess to use this system?

Most of the technical details are addressed by our staff during the website set up and design integration process so you do not need to posess any graphic design or programming capabilities to get your site launched. With about 3-4 hours of training, most clients are publishing content on their own and each account is assigned a dedicated account manager that provides ongoing support throughout the development process.

4. Do you offer 24/7 Tech Support?

No. Unlike many CMS providers that simply sell a piece of software and outsource support to call center personnel, Empoweren clients are all assigned a dedicated account manager who typically works from 8:00 to 5:00 M-F CST.

 

Captiva Marketing   |   10805 Sunset Office Drive, Suite 207   |   St. Louis, Missouri 63127   |    Ph: 314-822-3656   |   877-227-8382   |   Site Map

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